Counting on U

Counting on U has helped the accounting industry support SME clients dealing with mental health issues, and CA ANZ members identify mental health stressors within their own workplaces.

In Brief

  • Since the program was first introduced, over 4,000 accountants across Australia and New Zealand have undertaken the training.
  • Of the 4000 accountants who undertook the training, 1,328 were CA ANZ members.
  • Members who completed the program became accredited Mental Health First Aiders.

At the end of 2020, Chartered Accountant Australia and New Zealand partnered with Deakin Business School and offered the Counting on U program to eligible members so that they could confidently identify and support the mental health outcomes of small to medium enterprise (SME) clients as well as colleagues or customers.

As Trusted Advisors, accounting professionals play a key intermediary role in identifying signs of distress in this at-risk population and support people to reach the mental health resources they need. The program equipped participants with high level communication skills to have sensitive conversations.

Since the program was first introduced, over 4,000 accountants across Australia and New Zealand have undertaken the Counting on U training over 6 recruitment waves, and of those, 1,328 were CA ANZ members. Members who completed the program became accredited Mental Health First Aiders and received up to 15 CPD hours.

This initiative was funded by the Australian Treasury, the National Health and Medical Research Council of Australia (NHMRC), and other Deakin partner organisations so that it could be offered as complimentary to eligible members.

Training that makes a difference

Rachel Mendlik CA, participated in the Counting on U program. Discover how it helped her expand empathy and awareness in client relationships and a new understanding of the importance of self-care. Watch the video now.  

Naomi Norman CA can relate to her rural clients because she grew up on a property herself. CA ANZ’s Counting on U equipped CAs like Naomi to know how to offer mental health support when times are tough.

Upcoming Counting on U events

Whilst funding for the complimentary Counting on U training has now ceased, Deakin Business School are committed to continue to share their knowledge with CA ANZ members and have organised the following free events.

Mental Health: What Is Your Duty of Care?

Mental Health: What Is Your Duty of Care? Webinar

Learn how to navigate tricky conversations and professional boundaries by joining a FREE 1 hour Mental Health: What Is Your Duty of Care? webinar by our partner Counting on U on Monday, 31 October at 1pm AEDT.

With insights from a panel of Australian and New Zealand industry experts, this timely event offers you practical and contemporary advice which includes the latest legislative updates around workplace psychosocial health and safety.

Complimentary Coaching Session for Counting on U Alumni

Complimentary Coaching Session for Counting on U Alumni

Do you need to boost your skills in client mental health support? Or a refresher on self-care and resilience skills to support yourself, your colleagues and clients?

If you’ve completed Counting on U training, Deakin Business School invite eligible members to book these FREE 30 minute 1:1 online sessions with an accredited trainer from Mentally Well Workplaces.

Along with the opportunity to discuss any challenges you’ve experienced in delivering mental health first aid (MHFA) or applying relationship-building skills, you’ll also be able to role-play your difficult conversation skills and receive personalised feedback*.

Delivered between October 2022–May 2023. Sessions in October and early November are now open.

*NB: these coaching sessions complement CoU’s MHFA and relationship building training and are not designed for purposes of therapy or counselling.

Get in touch

For any questions about Counting on U, please contact [email protected].

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