- You can contact us by phone, email, social media, post or by lodging it through this website (link below)
- We value our relationship with you and want to ensure it's as positive as possible
- We aim to be respectful, fair, courteous and timely when we work with you
- Anonymous reports can be made via our secure whistleblower portal, Whispli (details below)
We value your feedback as an opportunity for us to listen to you and improve our service, operations and offerings. Please contact us via your preferred communication method if you would like to complaint about Chartered Accountants ANZ. We will look into your concern and come back to you to find a solution.
Make a complaint
If you’re unhappy about any aspect of our service, please let us know so we can work with you to resolve the issue. You can submit your complaint about Chartered Accountants ANZ through the following options:
If you have reasonable grounds to believe our people have engaged in criminal conduct or other serious wrongdoing, or that something improper is happening in our organisation or systems, you can report it using our third-party, anonymous whistleblowing reporting service, Whispli, which can be accessed here.
If you or a family member do work for CA ANZ* and you use Whispli to report something that’s covered by our whistleblowing policy, we’ll keep your identity confidential (if that’s what you want) and you will be protected from disciplinary or other reprisals because you have made the report. To read more about when whistleblowers will be protected, please read the full Whistleblowing policy here.
*incl: CA ANZ Group employees, contractors, suppliers, agents, consultants, officers, members of CA ANZ Council, and committee members appointed by the Board or Council.