Complaints about CA ANZ

We are committed to continuous improvement by viewing all complaints as an opportunity to learn and listen to your feedback.

In brief

  • You can contact us by phone, email, social media, post or by lodging it through this website (link below)
  • We value our relationship with you and want to ensure it's as positive as possible
  • We aim to be respectful, fair, courteous and timely when we work with you

Making a complaint

Please contact us via your preferred communication method so we can look into your concern and come back to you to find a solution. If we cannot resolve your complaint immediately for any reason, we’ll let you know and give you a timeframe for when we expect a resolution.

We value your feedback as an opportunity for us to listen to you and improve our offerings and operations.

Make a complaint

If you’re unhappy about any aspect of our service, please let us know so we can work with you to resolve the issue.

Contact us

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