Frequently asked questions

We have answered your frequently asked questions about membership renewal.

Membership renewal for the new financial year is now open and we are making changes to the process to help improve your experience.

This year we have simplified the steps to renew and made it easy to complete the process on any device.

What does membership renewal involve?

To renew your Chartered Accountants Australia and New Zealand membership, you must log in to your My CA profile.

Renew your membership in three easy steps:

  1. Review and confirm your details, such as your name, address, contact numbers and current employment.
  2. Complete your Mandatory Notifications, a series of declarations to help you satisfy your member obligations. These declarations may include licences, other memberships and regulatory obligations as applicable to you. They also cover continuing professional development (CPD) hours.
  3. Mandatory Notifications are an integral part of the membership renewal process. They help us continue to protect the profession by ensuring our members comply with the rigour and high ethical standards which underpin the designations.
  4. Your membership payment. You will not be required to make payment if your employer has notified us they will cover your membership.

Mandatory Notifications

Find out more about mandatory notifications.

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When is my membership due for 2019/20?

You must complete your renewal before 1 July 2019.

Australian and New Zealand members who pay by the due date will receive a $50 discount* to be redeemed against any online CPD product via the CA Education Store between 1 July and 30 September.

Members outside Australia and New Zealand who pay by the due date will receive a complimentary webinar equivalent to one hour of CPD.

If your membership fees are covered by your employer, you will need to complete your Mandatory Notifications before 1 July to qualify for the CPD offer.

A late fee of $100.00 plus GST applies if your membership renewal is not paid within 60 days of 1 July 2019. To avoid missing renewal reminders check your emails, including any junk mail folders, frequently as late fees apply.

You will receive more details in upcoming communications and within My CA.

*Terms and Conditions Apply

Read the Terms

Why do I have to setup My CA first? Why can't I go straight to the section where I renew my membership?

This is a standard one-time process required to access My CA, where the subscription renewal wizard is hosted.

If you are visiting My CA for the first time you will be taken through this quick set up before being able to process to the subscriptions process. This setup enables us to customise your experience in My CA.

What does my membership contribute to? What benefits do I receive as part of my membership?

As an organisation, we work to protect your designation, invest in the future of the profession, maintain standards, and carry out a series of monitoring functions including conduct and regulation.

Renewing your membership means you continue to enjoy the exclusive benefits of being a member of Chartered Accountants Australia and New Zealand, including using your designation. Your membership also contributes to the development of exclusive initiatives, tools and resources to support your personal and professional growth.

Member benefits and support

Find out about your membership benefits and support.

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What are the membership fees for financial year 2019/20?

The fees for full membership renewal is AU$735 / NZ$798 (including GST where applicable). The modest annual increase of AU$25 for a full member will continue to be invested in your member services such as professional conduct and education to help you shape and navigate the future of the profession. It will also allow your professional body to work effectively to meet new regulatory requirements such as standards around privacy and modern slavery.

Member fees 2019/20

View the full table of fees

Are membership concessions available?

Yes. We have a number of concessions available for full members on a low income, on a career break or who have permanently withdrawn from the workforce.

Membership concessions

Find out about concession types, eligibility and how to apply.

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I haven't been able to complete the required CPD hours due to extenuating circumstances. Are CPD exemptions available?

Yes. We understand life can be unpredictable and members may not be able to meet CPD requirements. Members can apply for a full or partial CPD exemption for a variety of circumstances.

CPD exemptions

Find out about CPD exemptions, eligibility and how to apply.

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I have applied for a CPD exemption. Should I wait for this to be processed before answering the CPD question on my Mandatory Notifications?

No. You can proceed with completing your membership renewal. If we find your CPD hours are insufficient, we will assess your CPD exemption application first, before contacting you.

What is the Professional Standards Council (PSC) Levy?

The Professional Standards Council (PSC) Levy applies to all Australian holders of a Certificate of Public Practice (CPP), affiliate members and practice entity members whose services benefit from the Professional Standards Scheme.

Professional Standards Council Levy

Find out more about the PSC Levy.

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Have more questions?

We are here to help. Please contact our Member Support Team on service@charteredaccountantsanz.com or 1300 137 322 (Australia); 0800 469 422 (New Zealand) or +64 4 474 7840 (outside AU and NZ).

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