My CA User Guide and FAQs
Whether you're looking to manage your membership, record your CPD, connect with your fellow CAs or find resources - My CA allows you to maximise your membership value via one simple log on.
With My CA you have access to tools, services and information from anywhere, any time and from any device. What’s more, you can personalise your experience and receive content and learning opportunities tailored to your individual interests and preferences.
My CA User Guide
Navigate your My CA member portal with this comprehensive user guide.
Download guideGeneral Questions
- What is My CA?
- The recommended learning and events on my homepage are not relevant to me. How do I change that?
- How do I go back to My CA’s homepage?
- How do I contact member support team?
- I’m getting too many newsletters from CA ANZ, how do I opt out?
- Why does my homepage on My CA look different than the others?
Navigating your CPD Log
- How does the CPD Log work?
- I recently became a full member. When does my CPD triennium start?
- Which CPD do I have to record myself?
- How do I track my CPD obtained through the Public Practice Program (PPP)?
- How do I track my CPD obtained through conferences?
- How do I track my CPD obtained through Special Interest Group or Roadshows?
- I have received a refund for a CPD product, do I need to remove the record?
- Will LinkedIn Learning automatically update my CPD Log?
- I have a duplicate record in my CPD Log.
- How do I know if the CPD is verifiable or non-verifiable?
- I have been using the My CA CPD Log but have been asked to input my hours again as part of membership renewal. Is that right?