Date posted: 31/10/2023

S3E20: The future of trust

  Apple Podcast share logo Spotify Share logo google podcast

View transcript on podcast page

Global Ethics Day is an opportunity to pause and reflect on the importance of ethics in the daily work of accountants and its role in maintaining public trust in the profession more broadly. This episode examines what behaving with integrity and ethical intent looks like – and how ethics underpins the Chartered Accountant designation. We explore the trusted relationship between CA and client, the benefits of trust, what damages trust, the professional fall out when it’s broken and how your membership body is helping.

Host Gillian Bowen interviews:

Dr Lisa Marriott FCA, School of Accounting and Commercial Law at Victoria University of Wellington and an Extraordinary Professor at the University of Pretoria in South Africa

Geraldine Magarey FCA, CA ANZ General Manager for International Development

Check out our page created especially for Global Ethics Day. Details about the complimentary micro course – Conflicts of Interest – can be found there as well as our new Trust CPD course, which has just launched.

“Our clients come to us often because we are a chartered accountant. There’s that trust in the designation. It signals to our clients that we’ve got a high level of training. We’ve demonstrated our competence, we’ve passed demanding exams, we have a Code of Ethics, we have professional standards and we abide by a disciplinary process. All of that builds trust in our designation which helps in that initial interaction with the new client.”
Geraldine Magarey FCA CA ANZ General Manager for International Development
CA Advisory Group Episode: How to get help with ethical dilemmas | Information on the Member Vote | The Future of Trust report | Check out the CA Library | Useful Harvard Business School resources available in the CA Library