How to access My Capability Workshops

Bb Collaborate supports participants calling into active collaborate sessions, if support has been turned on for the room. Personal dial-In Candidates who can access the main room of a Bb Collaborate...

Workshop technical support

Virtual workshops require candidates and facilitators to speak and listen to each other. This needs: Equipment: An effective microphone and speakers, or combined headset. Internet connection: A...

Virtual workshop experience

Before your workshop Workshop pre-work Workshop pre-work will set you up for success in your workshop. The pre-work has been aligned to the knowledge and capabilities you need to complete your...

An overview of My Capability Workshops

Overview and how to access the digital Study guide

Candidates are provided with access to a digital Study guide that provides key information to support the central concepts of each subject topic, including any mandatory reading and links to...

My Capability Digital Learning Ecosystem

Digital Study guide and handbooks

My Capability Learn

An overview of the My Capability Digital Learning Ecosystem

My Capability Workshops

Workshop technical support Virtual workshops require candidates and facilitators to speak and listen to each other. This needs: Equipment: An effective microphone and speakers, or combined headset...

Technical FAQs

Power and internet outages

These include: Scheduled maintenance on your area's infrastructure by your internet service provider or energy provider. An unexpected breakdown of internet or power infrastructure in your area. An...

Poor internet

A reasonably fast and reliable network connection is vital for a good experience when participating in a virtual workshop. An unreliable or slow network connection will result in poor audio and video...

Firewalls and web traffic

Computers connect to websites and web services through a wide network of devices known as the internet. To protect users and their devices, company IT will often configure firewalls on their network...

Mobile hotspot

If you do not have internet access at home, but you have good phone reception and a suitable data quota, you may wish to consider enabling your phone's ability to be a mobile hotspot. This will allow...