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  1. Power and internet outages

    These include: Scheduled maintenance on your area's infrastructure by your internet service provider or energy provider. An unexpected breakdown of internet or power infrastructure in your area. An...

  2. Poor internet

    A reasonably fast and reliable network connection is vital for a good experience when participating in a virtual workshop. An unreliable or slow network connection will result in poor audio and video...

  3. Firewalls and web traffic

    Computers connect to websites and web services through a wide network of devices known as the internet. To protect users and their devices, company IT will often configure firewalls on their network...

  4. Mobile hotspot

    If you do not have internet access at home, but you have good phone reception and a suitable data quota, you may wish to consider enabling your phone's ability to be a mobile hotspot. This will allow...

  5. How to login to My Capability Learn

    My Capability Learn is a core learning and teaching educational technology used at CA ANZ by a range of stakeholders such as academics, candidates, members and other users. As a service that supports...

  6. Help with microphones

    Grant your microphone permission Your web browser requires you to give permission to enable websites like the Collaborate workshop session to access your microphone. This is usually quite...

  7. Post assessment reflection

    “Self-awareness gives you the capacity to learn from your mistakes as well as your successes.”Lawrence Bossidy This refection is based on three questions. Choose your most recent subject...