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  1. Help with speakers

    Select the correct speakers If you are unable to hear others, it may be that the incorrect audio output (speakers or headset) is being used. For example, you may be expecting sound to be coming out of...

  2. Help with microphones

    What you'll need Equipment: An effective microphone and speakers, or combined headset. Internet connection: A reliable internet connection. Correct devices selected: Your desired sound input (eg...

  3. Help with connectivity

    To participate in a virtual workshop, the following is recommended:  Internet speed: 10 Mbps download, 4 Mbps upload speed  Internet connection: A reliable internet connection  Power...

  4. Known issues

    Over time we may become aware of certain known issues that arise most commonly due to recent software updates for: the virtual workshop platform (Class for Web) Windows or Mac OS X operating systems...

  5. The Chartered Accountant’s Commitment

    Following consultation with the Chartered Accountants Australia and New Zealand Council, Board and stakeholders, the new Commitment is now actively in use at new member ceremonies across Australasia...

  6. Common error messages for virtual workshops

    Failure Code A01 This means your computer is taking too long to connect to Class for Web and the session has timed-out. This is likely due to your internet connection speed. Resolution We recommend...

  7. The Inland Revenue Satisfaction Survey reveals rising compliance costs and opportunities for service improvements

    In the 2024 Inland Revenue Satisfaction Survey, CA ANZ members’ feedback reveals rising compliance costs and an urgent need for streamlined processes to ease New Zealand’s tax burden. Brought to you...

  8. Financial abuse in the tax system - recognise the signs

    With the lodgement of tax returns providing tax professionals with an annual touch point with clients, tax professionals are well placed to identify signs of financial abuse...

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  9. “Backpacker tax” discriminatory under UK Convention

    High Court decided a UK backpacker, who was an Australian tax resident, was not subject to “backpacker tax” as it was discriminatory based on nationality...

  10. Activities of not-for-profit organisations – taxable or not?

    Inland Revenue suggests member fees in community clubs could be taxed — a major shift from how many small not-for-profits (NFPs) currently operate...

  11. How to log into My Capability Learn

    My Capability Learn is a core learning and teaching educational technology used at CA ANZ by a range of stakeholders such as academics, candidates, members and other users. As a service that supports...