- The library offers professional resources and a research service to members – at no extra cost
- Members report the service is prompt, professional and the service impeccable
- The monthly What’s New bulletin highlights new library resources, including eBooks and articles
The library has been an integral part of CA ANZ and its New Zealand and Australian predecessors for many decades, evolving from a few weighty tomes in local branches to offering a modern information service to members on both sides of the Tasman and beyond.
Wellingtonian Jacqueline d’Arth has been an avid library user since she became a provisional member 12 years ago. She says she has used a variety of the library’s services, including research, borrowing hard copy books, and general interest searches.
“The service has always been impeccable. My information requests are either responded to the same day or an email is sent to explain any delay. Even when there is a long waiting list on the books I reserve, I generally get these faster than if I reserved them through the public library.”
She says she often recommends the library to other members. “I don’t think people fully understand or appreciate how much easier it can make their work to ask for help with getting information on subjects they need to understand better.”
Sydney Chartered Accountant Richard Bobb says the library offers a real “value-add” service and that he particularly enjoys the library’s What’s New bulletin, which highlights a selection of new resources on subjects pertinent to business and the accounting profession.
“The regular email from the CA ANZ Library is just magic,” he says. “It’s like having a PA that goes out and searches for all the current articles from a plethora of journals and places details in front of his or her boss to choose from”.
Sydney-based Jane Ford says she contacted the library on a Friday before Christmas with a research enquiry. “I needed info on Australian tax incentives for investors in start-ups, and Australian reporting requirements for intellectual property.”
“I was so impressed as I received an auto response saying they aim for a two-day turnaround, but I actually got a very comprehensive reply at 4pm the same day.”
To find out more about the library’s research service, books, journals and eBooks visit library.charteredaccountantsanz.com or contact the library team at firstname.lastname@example.org for more information.
Chartered Accountants Australia and New Zealand Library
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