- Technology will continue to drive efficiencies in processes
- Being open to change and thinking creatively is a challenge for all
Embrace the opportunity to work with ICT professionals and be involved in ICT projects.
Stabek: What is your passion? What is your profession?
Miller: I am a Chartered Accountant (CA) having started my career in Audit working for PricewaterhouseCoopers (PWC) in Sydney and the United Kingdom. After leaving PWC I ventured into the world of start-ups and high-growth SME's in both listed (ASX and Nasdaq) and unlisted environments with experience running businesses in Australia and global markets.
I have focused on Start-ups and SMEs as I enjoy the diversity that such roles can provide, the passion and collaborative environments they require for success and the requirement to be creative to deliver outcomes and manage risks. The joy is the bus ride with the many ups and downs of the business cycle.
Stabek: What was your reason pursuing a career in ICT?
Miller: With start-ups and SME's the responsibility for ICT generally falls to the Financial Controller or CFO. I have enjoyed and embraced the opportunity to manage ICT and have done so for most organisations. The ability to work with IT personnel and outsourced providers to structure system infrastructure is challenging, particularly when engaging in rollouts across jurisdictions or sites. The aim of ICT systems is to provide the business with responsive, efficient and reliable systems and hardware to support growth layered with control, validation and redundancy.
"Finance (CA roles) are a stakeholder provider with broad business knowledge and are well placed to assist framing ICT deliverables."
Stabek: Do you apply your CA knowledge and ICT in your role?
Miller: One of the great challenges and rewards of building companies is about managing available resources to deliver the strategic path in a cost efficient manner that also addresses risks and controls. Finance (CA roles) are a stakeholder provider with broad business knowledge and are well placed to assist framing ICT deliverables noting the business financial and risk tolerance boundaries. ICT management is essentially project management and CA backgrounds lend themselves to dealing with people and deadlines that such projects demand.
Stabek: Where do you see ICT going in the future? How can members prepare themselves to leverage from future technology changes?
Miller: Technology will continue to drive efficiencies in processes and to replace previous traditional finance and processing-based roles. My approach throughout my career has been to leverage technology and aim to make myself redundant from manual participation in processes and from being a bottleneck in provision of business information. This has resulted in sourcing solutions, working with ICT programmers to design systems and aiming to embrace new technologies. This has been an interesting and very satisfying part of previous roles.
Being open to change and thinking creatively about how to solve issues (and not simply continuing to do the same thing routinely) is a personal development challenge for all.
Stabek: What would you like to say to fellow CAs about engagement with ICT?
Miller: Embrace the opportunity to work with ICT professionals and be involved in ICT projects. It enables development of project management skills, system application skills and delivers a greater understanding of the functions of the organisation when assessing risks and developing strategies to manage risks. It also changes the business perception of traditional finance and your role and expertise are more broadly in demand.