Date posted: 22/12/2021

IT incident

CA ANZ is currently investigating a cyber incident that has resulted in unauthorised access to parts of its systems

Last updated: 22 December 2021

Chartered Accountants ANZ (CA ANZ) is currently investigating a cyber incident that has resulted in unauthorised access to parts of its systems.  We continue to investigate this as a priority. 

The issue causing the incident has been contained and CA ANZ is working to complete a thorough investigation to confirm what happened, have increased our already extensive range of cyber security measures and monitoring to prevent reoccurrence. This includes working with the support of leading cyber security advisors to assist us in this process. 

In particular, we are assessing reports that a portion of CA ANZ data has been accessed by an unknown party. We are committed to keeping you updated and if we identify that any data relating to you or third parties has been impacted, we will notify you and them in accordance with our privacy obligations. 

If you have any questions, please contact our dedicated team at [email protected]

We will provide updates on this page if there are any developments.  Your patience and understanding is appreciated as we respond to and resolve this incident.

Previous update: 13 December 2021

CA ANZ is experiencing a service outage across our system. Our team is actively working to restore service. We apologise for any inconvenience. Our employees are currently offline and will not be able to respond to emails or phone calls.

You can still contact our dedicated member support team at [email protected], however you may experience some delays as our member call centre systems may also be impacted by outages.

We apologise for the inconvenience and will provide regular updates in due course.

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