Date posted: 20/03/2020 5 min read

COVID-19 face-to-face events update

CA ANZ has been closely monitoring the COVID-19 developments and our number one priority is taking practical action to protect and support our members, our team and the more vulnerable members of our community. Please take a look below to see what this means for our face-to-face events.

in Brief

  • COVID-19 and what this means for our face-to-face events
  • Our team are working hard to move many of these events into an engaging online experience
  • We want to ensure you continue to receive the quality CPD education you’ve come to expect from CA ANZ

We have been closely monitoring the COVID-19 developments and are taking practical action to ensure the safety, health and wellbeing of our members, candidates and people to help protect the more vulnerable members of our community.

Based on the advice from Government officials regarding mass gatherings, we’ve made the decision to not proceed with any CA ANZ face-to-face events, for the foreseeable future. We are working hard to move many of these events into an engaging online experience, as we want to ensure you continue to receive the quality CPD education you’ve come to expect from CA ANZ. As you can imagine, this is a difficult task and we ask that you bear with us as we work through this.

We'll be in touch soon with more information. To keep up to date with what this means for you please read our message to members, keep an eye on our social channels and visit our Coronavirus resources page on our website.

FAQs

Q. Will the face-to-face event be rescheduled to another date?

A. We have no plans to reschedule our face-to-face events. W, we are currently working hard behind the scenes to bring as many of our events online to offer you a new digital experience. Please keep an eye on your emails for more information on specific events that you have previously registered for or are interested in.

Q. How and when will I find out if my event is moving online?

Please keep an eye out on your emails, we will be in touch shortly with details on specific events that you have registered for.

Q. As a registrant for the face-to-face event, will I receive a refund?

A. All registrations for our face-to-face events will be refunded in full. If you choose to transfer your registration to our online version, you will be refunded the difference in cost. We will be in touch shortly with more information regarding the process for your refund/transfer to online.

Q. Will CA ANZ provide reimbursement for airfare or accommodation booked for the face-to-face event?

A. No, CA ANZ will not be providing reimbursements for airfare and/or accommodation. Please contact the hotel or airline directly to discuss your options.

Q. Will I get access to the session content from the event?

A. Once registered for the online event, we are planning to provide you with online access to speaker/session content. More details will be announced soon.

Q. If I buy livestream, do I get the recorded version afterwards too?

A. We are currently finalising the details of our new online packages for each event. More details will be announced shortly.

Q. Is there a cost to participate in the online experience for Conferences and workshops?

A. Yes. Similar to our other online products, there will be cost to participate in the online version of our events. Please keep an eye out on your emails for an update on the cost associated with the new format.

Q. Can I apply my refund to another online course?

A. Our dedicated team will be in touch shortly to discuss your options and to assist you with the process of your refund and/or transfer. If you would like to contact them directly, please contact our Member Support Team on 1300 137 322 (Australia) or 0800 4 69422 (New Zealand). Due to unusually high call volume, you may encounter longer wait times.

Q. Will I have to re-register for the online version of the event?

A. Yes. Please be advised that once a refund has been processed, you are no longer registered for that event. Our team will be in touch to discuss your options. If you wish to transfer your registration to our online version, you will be refunded the difference in cost and automatically registered for the online event. Keep an eye out on your emails for further information.

Q. Will I still receive the full CPD hours from the original event?

A. Yes, you will still receive your CPD hours, however the exact number of hours you receive for a specific event, may vary. Keep an eye out on your emails for details of each specific event.

Q. If I’m part of a group booking what are my options?

A. You will have the ability to transfer your group booking to our online registration. Please be aware, if you cancel some attendees and the numbers in the group drop below the minimum numbers required for a group booking, additional costs may apply.

Q. Will speakers still be able to share session content?

A. Yes. At CA ANZ, we want you to continue to have an interactive experience via our online platforms. More details will be announced soon, please keep an eye on your emails and social media for exact details on each specific event.

Q. Will there still be an opportunity to network and ask questions of speakers via online platforms?

A. We are working hard to ensure that you are offered the same great experience online, so that you can continue to network, collaborate and engage with our speakers and your peers. More details will be announced soon, please keep an eye on your emails and social media for exact details on each specific event.

Q. Who do I contact for more information?

A. We are here to help. Email service@charteredaccountantsanz.com or contact our Member Support Team on 1300 137 322 (Australia) or 0800 4 69422 (New Zealand). Due to unusually high call volume, you may encounter longer wait times. We apologise for any inconvenience this may cause.

Message to members

Please be aware and follow the Government’s health advice on novel Coronavirus.

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