What’s the key to keeping clients happy?
It costs five times as much to attract a new client than retain an existing one, so how do you stop customers walking away?...
Research and Insights
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Showing results 1-15 of 43
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How to best manage digital sales and point-of-sale data
Find out why having clients selling on multiple digital platforms doesn’t need to be an accounting headache. Brought to you by Dext...
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2021 Chartered Accountants IFRS Survey
2021 Chartered Accountants IFRS Survey highlights importance of reporting sustainability and climate-related information...
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CA ANZ launches a major research report on AI, ethics and ESG
CA ANZ has launched a report which examines the intersection of ethics, sustainability and AI, based on a global survey of more than 5700 accountants and finance professionals...
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How charities and not-for-profits can gain an edge in reporting
The seventh edition of Enhancing Not-for-Profit and Charity Reporting is a guide to annual, financial and performance reporting...
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Action by SMEs is key to a more sustainable world
Accountants in practice and finance teams in SMEs can play a leading role in the transformation the world needs...
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Transforming business in a changing world
Finance teams need to be forward thinking and agile in the face of relentless change. CA ANZ’s new report offers tangible ways accounting and finance professionals can lead on transformation...
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The secret that lawyers wish all accountants knew
When accountants share the advisory load with a reliable legal partner it can lead to better client outcomes...
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Take the confusion out of the home loan journey
Digital-first Finspo wants to be the mortgage broker accountants are happy to refer to clients. Brought to you by Finspo...
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Chartered Accountants share top tips for businesses adjusting to new COVID reality
Chartered Accountants from around New Zealand recently met and shared their advice for businesses and clients on our new COVID reality...
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Narrowing the audit expectation gap
Addressing fraud and going concern is a matter for all stakeholders in the financial reporting supply chain...
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A fast and simple solution to the client engagement letter burden
Streamlining client engagement, onboarding and payment collection for accounting firms. Brought to you by Practice Ignition...
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Don’t make business re-opening too taxing
The end is in sight for COVID business support in ACT, NSW and Victoria following statements by the Federal Treasurer and his State counterparts last week, says Chartered Accountants Australia and New...
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What we heard: A New Zealand conversation about securing trust in audit
A new paper documents the CA ANZ led discussion on the future of audit in New Zealand and its interplay with the governance ecosystem...
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Navigating a practice beyond a client-led advisory services model
Replace ad-hoc engagements with structured, standardised services that deliver more value. Brought to you by Fathom...